Appointment Booking
Let customers book consultations directly online.
EVADO makes booking easy for your customers, with a choice of time slots, a contact form, their preferred meeting channel and an automatic handoff to your support workflow.
The Booking Journey
From initial interest to a confirmed appointment, without the back-and-forth.
Customers choose their topic, date and time, then add their details and decide whether to meet via Google Meet, Zoom, WhatsApp, Viber or phone.
- Show time slots with duration, time zone and availability
- Collect customer details, requests and notes in a structured format
- Pass appointments to your team, calendars and ticketing automatically
Choose a Time
Your Details
May 2026
MONTUEWEDTHUFRISATSUN
Choose an Appointment Type
What time works best for you?
Available time slots for: June 1, 2026
Session duration: 30 minBenefits
Appointment booking becomes part of your AI customer service.
Topics & Responsibilities
Assign each booking topic to the right team.
Businesses can create their own topics, such as product questions, B2B terms, complaints or demos. Each topic is assigned to the relevant team members. When a customer books that topic, those team members receive the appointment details so they can prepare for and attend the meeting.
- Create topics in multiple languages
- Assign team members to each topic
- Trigger a notification automatically when a new booking is made
Update Appointment Topic
Dashboard / Appointment topics
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Less Back-and-Forth
Customers can see available times and book the right slot directly.
More Context
Notes, the topic, preferred channel and customer details are collected before the conversation.
Flexible Channels
Appointments can take place by video, messaging or phone.
Seamless Handoffs
Bookings can be connected to tickets, calendars, AI telephony and CRM workflows.
Automatic Confirmation
Customers receive confirmation, appointment details and next steps immediately after booking.
Scalable Support
Consultations, callbacks and demos stay organized, even when inquiry volumes are high.